UX audit for SaaS · Free · limited time
UX audits for SaaS products
I read your signup, onboarding, and pricing the way a first-time user does, then send back the three things blocking them and the five changes that clear the path.
What I look for in SaaS
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Signups start but don't finish
People reach your form and leave. Usually it's asking too much too soon, or never saying what happens after they click. I find the exact step where they drop.
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Onboarding loses people before the aha moment
The value is real, but the path to it has friction the team stopped seeing months ago. I mark every point where a new user has to guess.
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Pricing raises questions instead of answering them
A confusing plan table stalls the one decision you need the visitor to make. I show where the page taxes that decision and how to remove it.
What lands in your inbox
- A UX score — one number, 1 to 10, so you know where you stand.
- 3 critical blockers — the issues turning users away, in priority order.
- 5 quick wins — changes you can ship this week without a redesign.
- A copy read — where the words on the page add friction.
Recent SaaS teardowns
- A page can promise predictability, but the visitor only believes it when they can total their own bill without leaving the page. Show the number; don't link to it. 8.0 /10score
- A headline price is the number the whole relationship is measured against. If the real bill is usage-based, the card has to say so on the page — otherwise the first invoice becomes the moment trust breaks. 7.0 /10score
- Four undifferentiated columns hand the sorting work to the visitor. One recommended plan and a stated saving do that work for them — and a decision you make easy is a decision that actually gets made. 7.5 /10score
Questions
Do you need access to my code or product backend?
No. I work from the live URL, exactly like your users do. You send a link, I send a report. There's nothing to install and no access to grant.
What counts as one audit for a SaaS product?
One surface — your pricing page, your signup flow, or your onboarding, for example. If you're not sure which to start with, tell me your goal and I'll recommend the one costing you the most.
Can you audit a flow that's behind a login?
Yes. Send me a test account or a set of credentials and I'll walk the flow as a real user would. If a signup is required first, I'll audit that too.
How fast will I get the report?
Within 24 hours of receiving your URL and any access I need. It arrives as a PDF you can forward straight to whoever ships the fix.
What if my product is very early?
That's often the best time. A clear read before you scale spend means you fix the leaks while they're cheap to fix.
Why trust this audit
Product designer · Barcelona
One person, not an agency. I do the audit myself, and I put my name on every one.
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Here's a complete sample report. No email required — download it and see exactly what lands in your inbox.
Download a sample report (PDF) ↓Ready when you are
Send me your URL and I'll take a look.
You'll have the report within 24 hours — a score, 3 blockers, 5 quick wins.
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