UX audit for SaaS · Free · 10 a week
UX audits for SaaS products
I read your signup, onboarding, and pricing the way a first-time user does, then send back the three things blocking them and the five changes that clear the path.
What I look for in SaaS
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Signups start but don't finish
People reach your form and leave. Usually it's asking too much too soon, or never saying what happens after they click. I find the exact step where they drop.
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Onboarding loses people before the aha moment
The value is real, but the path to it has friction the team stopped seeing months ago. I mark every point where a new user has to guess.
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Pricing raises questions instead of answering them
A confusing plan table stalls the one decision you need the visitor to make. I show where the page taxes that decision and how to remove it.
What lands in your inbox
- A UX score — one number, 1 to 10, so you know where you stand.
- 3 critical blockers — the issues turning users away, in priority order.
- 5 quick wins — changes you can ship this week without a redesign.
- A copy read — where the words on the page add friction.
Those four are the same on every audit — what changes is what counts as friction for SaaS. How the audit works, end to end walks through the method, and the UX audit checklist is the list I work through, published in full.
Recent SaaS teardowns
- A headline price is the number the whole relationship is measured against. If the real bill is usage-based, the card has to say so on the page — otherwise the first invoice becomes the moment trust breaks.
- Four undifferentiated columns hand the sorting work to the visitor. One recommended plan and a stated saving do that work for them — and a decision you make easy is a decision that actually gets made.
- A page can promise predictability, but the visitor only believes it when they can total their own bill without leaving the page. Show the number; don't link to it.
A teardown is one page read in depth. If you'd rather scan many at once, the library of annotated SaaS pricing pages shows what each one gets right and where it adds friction.
Narrow it down by page or flow
The four lenses stay the same; what changes is what counts as friction. Point me at the surface that matters most:
Questions
Do you need access to my code or product backend?
No. I work from the live URL, exactly like your users do. You send a link, I send a report. There's nothing to install and no access to grant.
What counts as one audit for a SaaS product?
One surface — your pricing page, your signup flow, or your onboarding, for example. If you're not sure which to start with, tell me your goal and I'll recommend the one costing you the most.
Can you audit a flow that's behind a login?
Yes. Send me a test account or a set of credentials and I'll walk the flow as a real user would. If a signup is required first, I'll audit that too.
How fast will I get the report?
Within 24–48 hours of receiving your URL and any access I need. It arrives as a PDF you can forward straight to whoever ships the fix.
What if my product is very early?
That's often the best time. A clear read before you scale spend means you fix the leaks while they're cheap to fix.
Why trust this audit
Product designer · Barcelona
Uxerfy is a UX audit service run by one person: send a URL, get back a PDF within 24–48 hours with a score out of 10, three critical blockers and five quick wins. I do every audit myself and put my name on it — here's who I am and how I work.
Verify me on LinkedIn →Here's a complete sample report. No email required — download it and see exactly what lands in your inbox.
Download a sample report (PDF) ↓Send me your URL and I'll take a look.
You'll have the report within 24–48 hours — a score, 3 blockers, 5 quick wins.
Get a free audit →