UX audit for Fintech · Free · 10 a week
UX audits for fintech products
I read your site and signup the way a cautious person about to trust you with their money does, and mark what erodes that trust or stalls the sign-up.
What I look for in Fintech
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Verification loses people at the worst moment
KYC and identity checks arrive right when commitment is highest and patience is lowest. A confusing upload step or an unexplained request sends qualified users away for good.
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The page doesn't earn trust fast enough
With money involved, the bar for legitimacy is higher. If security, regulation, and "who's behind this" aren't answered early and clearly, careful users simply leave.
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Fees and terms are buried
When the real cost or the key terms take work to find, trust drops. People assume that what's hidden is what will hurt them — and they're often right.
What lands in your inbox
- A UX score — one number, 1 to 10, so you know where you stand.
- 3 critical blockers — the issues turning users away, in priority order.
- 5 quick wins — changes you can ship this week without a redesign.
- A copy read — where the words on the page add friction.
Those four are the same on every audit — what changes is what counts as friction for Fintech. How the audit works, end to end walks through the method, and the UX audit checklist is the list I work through, published in full.
Narrow it down by page or flow
The four lenses stay the same; what changes is what counts as friction. Point me at the surface that matters most:
Questions
Can you audit our onboarding or KYC flow?
Yes, and it's usually where the biggest wins are. Send me a test path so I can walk the verification steps as a real applicant would.
Do you handle anything sensitive or regulated?
No. I audit the public experience and any flow you give me test access to. I don't touch real customer data, and I don't advise on compliance itself — only on how clearly it's communicated.
We can't expose the full flow. Can you still help?
Yes. Even the marketing site, pricing, and the first signup steps reveal most of the trust and friction issues. We audit what you can safely share.
Who is the report for?
Whoever ships the fix — it's specific and prioritized, so a designer, founder, or PM can act without a handoff meeting.
How is it delivered?
As a PDF within 24–48 hours, with annotated screenshots pinpointing each issue.
Why trust this audit
Product designer · Barcelona
Uxerfy is a UX audit service run by one person: send a URL, get back a PDF within 24–48 hours with a score out of 10, three critical blockers and five quick wins. I do every audit myself and put my name on it — here's who I am and how I work.
Verify me on LinkedIn →Here's a complete sample report. No email required — download it and see exactly what lands in your inbox.
Download a sample report (PDF) ↓Send me your URL and I'll take a look.
You'll have the report within 24–48 hours — a score, 3 blockers, 5 quick wins.
Get a free audit →