UX audit for AI products · Free · 10 a week
UX audits for AI products
I read your product the way a first-time user facing a blank prompt does, and mark what stops them from getting a result they trust and coming back.
What I look for in AI products
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Users don't know what to type first
A blank input with a blinking cursor is a dead end for most people. Without examples, starting points, or a guided first run, they type something weak, get a weak result, and decide the product doesn't work.
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The output arrives with no reason to trust it
AI output lands with no sources, no confidence, and no easy way to verify or refine it. Users can't tell a good answer from a plausible wrong one, so they stop relying on it.
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Credit and token pricing is a black box
Pricing by tokens, credits, or "compute" leaves buyers unable to predict a bill. When cost is unpredictable, cautious teams cap usage or never adopt it at all.
What lands in your inbox
- A UX score — one number, 1 to 10, so you know where you stand.
- 3 critical blockers — the issues turning users away, in priority order.
- 5 quick wins — changes you can ship this week without a redesign.
- A copy read — where the words on the page add friction.
Those four are the same on every audit — what changes is what counts as friction for AI products. How the audit works, end to end walks through the method, and the UX audit checklist is the list I work through, published in full.
Narrow it down by page or flow
The four lenses stay the same; what changes is what counts as friction. Point me at the surface that matters most:
Questions
What part of an AI product should I have audited?
Usually the first run — the empty state and first result decide whether someone stays. If your drop-off is later, the output or pricing surface may matter more. Tell me and I'll advise.
Do you audit the model or the experience?
The experience. I don't evaluate model quality — I evaluate whether a person can get to a useful, trustworthy result and understand what it cost them.
Can you audit a flow behind a login?
Yes. Send me a test account and I'll walk the first run and beyond as a real user would.
We ship changes weekly. Is a one-time audit useful?
Very. A clear read of the current experience gives you a prioritized list to work through, and you can request another after the big changes land.
How fast is the report?
A PDF within 24–48 hours of receiving your URL and any access I need.
Why trust this audit
Product designer · Barcelona
Uxerfy is a UX audit service run by one person: send a URL, get back a PDF within 24–48 hours with a score out of 10, three critical blockers and five quick wins. I do every audit myself and put my name on it — here's who I am and how I work.
Verify me on LinkedIn →Here's a complete sample report. No email required — download it and see exactly what lands in your inbox.
Download a sample report (PDF) ↓Send me your URL and I'll take a look.
You'll have the report within 24–48 hours — a score, 3 blockers, 5 quick wins.
Get a free audit →