UX audit for E-commerce · Free · limited time
UX audits for e-commerce stores
I follow the path from product page to confirmed order and mark every point where a ready buyer hesitates, gets distracted, or gives up.
What I look for in E-commerce
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Carts fill up and then empty
Shoppers add items and never check out. It's rarely the price — it's a surprise, a missing detail, or one field too many. I find where the intent breaks.
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Product pages don't answer the buying question
A visitor can't tell if this is right for them, so they leave to think about it and don't come back. I show what the page is failing to say.
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Checkout adds friction at the worst moment
The last screen before the sale is where small frictions cost the most. I mark each one and give you the order to fix them in.
What lands in your inbox
- A UX score — one number, 1 to 10, so you know where you stand.
- 3 critical blockers — the issues turning users away, in priority order.
- 5 quick wins — changes you can ship this week without a redesign.
- A copy read — where the words on the page add friction.
Questions
Which page should I have audited first?
Usually checkout, because that's where intent is highest and friction is most expensive. If your drop-off is earlier, a product page or category page may matter more — tell me your numbers and I'll advise.
Do you need access to my store admin?
No. I audit the live storefront the way a shopper sees it. If you want me to reach the payment step, a test product or coupon that lets me complete a mock order helps.
Does this work for any platform?
Yes. Shopify, WooCommerce, custom — it doesn't matter. I read the experience, not the stack.
Will you tell me to redesign everything?
No. The report is built around quick wins you can ship without a rebuild, plus the few deeper blockers worth planning for.
How is the report delivered?
As a PDF within 24 hours, with annotated screenshots so anyone on your team can see exactly what I mean.
Why trust this audit
Product designer · Barcelona
One person, not an agency. I do the audit myself, and I put my name on every one.
Verify me on LinkedIn →See the work first
Here's a complete sample report. No email required — download it and see exactly what lands in your inbox.
Download a sample report (PDF) ↓Ready when you are
Send me your URL and I'll take a look.
You'll have the report within 24 hours — a score, 3 blockers, 5 quick wins.
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