UX audit for onboarding · Free · limited time
UX audits for onboarding
I move through your onboarding the way a brand-new user does, and mark what stands between them and the first moment the product actually pays off.
What I look for in onboarding
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Setup comes before the payoff
When the first task is configuration, not value, a new user has no reason to keep going. People need to feel the product do something for them before they'll invest effort setting it up. I find where the order works against you.
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The path to the aha moment isn't clear
The value is real, but the route to it has friction the team stopped seeing months ago. Without one obvious next step at every stage, even a strong product feels harder than it is.
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Progress is framed as failure
A checklist that opens on "0 of 5 complete" starts the user behind. Small framing choices decide whether onboarding feels like momentum or like homework you're already losing.
What lands in your inbox
- A UX score — one number, 1 to 10, so you know where you stand.
- 3 critical blockers — the issues turning users away, in priority order.
- 5 quick wins — changes you can ship this week without a redesign.
- A copy read — where the words on the page add friction.
Onboarding decides whether a signup becomes a user. The best products front-load value and defer setup — they show you what they can do before they ask you to configure anything. I read your first-run the way a new user does and mark where value comes too late.
Questions
What does an onboarding audit cover?
The path from a new account to the first real payoff — the empty state, the setup steps, the checklist, and the copy. I mark every point where a new user has to guess, in priority order.
Onboarding is behind a login. Can you audit it?
Yes. Send me a test account and I'll walk the whole first run as a genuinely new user would.
Do you need access to our code or analytics?
No. I audit the experience from a fresh account. If you can tell me where people drop, I'll focus there — but I don't need your data to spot the friction.
We ship changes weekly. Is a one-time audit useful?
Very. You get a prioritized list to work through, and you can request another read after the big changes land.
How is the report delivered?
As a PDF within 24 hours, with annotated screenshots pinpointing each issue.
Why trust this audit
Product designer · Barcelona
One person, not an agency. I do the audit myself, and I put my name on every one.
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Here's a complete sample report. No email required — download it and see exactly what lands in your inbox.
Download a sample report (PDF) ↓Ready when you are
Send me your URL and I'll take a look.
You'll have the report within 24 hours — a score, 3 blockers, 5 quick wins.
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